Privacy Policy

Introduction

Monao ("we", "our", "us") provides WhatsApp and Shopify automation tools for businesses. This Privacy Policy explains how we collect, use, and protect your data.

Information We Collect

• Account information (name, email)
• WhatsApp-related data (messages, phone numbers)
• Shopify store data (orders, customers)
• Usage data (analytics)

How We Use Information

• Provide and improve services
• Send messages via WhatsApp on behalf of users
• Automate workflows (e.g., abandoned cart recovery)
• Customer support

Data Sharing

• We do NOT sell data
• Data is only shared with:
  • Meta (WhatsApp)
  • Shopify
  • Payment providers (Razorpay)

Data Security

We use industry-standard security practices including encryption and access control.

Data Retention

We retain data only as long as necessary to provide services.

User Rights

• Access data
• Request deletion
• Contact support

Third-Party Services

We integrate with the following third-party services:

• Meta (WhatsApp)
• Shopify
• Razorpay

Changes

We may update this policy from time to time.

Contact

If you have questions, contact us at support@monao.app.